Signing the contract and moving into your new home

From the moment you first see your property on-line, through the viewing, signing the documentation and moving into your new home, you will need a friendly hand that will take you through the whole process.

• ★ What do I need to bring on the day I move in?
• If I have bad credit history, is it still possible for me to rent a property?
• How can I find out the Council Tax band?
• Can one email address be used for more than 1 person?
• Can I use the same person as a guarantor for 2 or more tenants?
• Can I install a satellite dish?
• After I move in, can I get a pet?
• Will the flat be cleaned before I move in?
• How many sets of keys do I need to leave for my tenants?
• Can I arrange a Rent Guarantee insurance for my property through your office?
• How do I sign my documents?
• I am still getting mail for the previous occupier of my current flat- can I bring it to Martin & Co?
• Can Martin & Co give me my parking permit?
• Who deals with transfer of utilities after I move in?
• Can Martin & Co provide me with a confirmation regarding my residential status for Visa purposes?
• If I need it in the future, where can I get my Tenancy Agreement from?
• I do not speak English. Is it possible to do business with Martin & Co in other languages?
• I currently rent a property through Martin & Co Aberdeen. If I want to move in to a different property within your portfolio, do I have to pay a deposit again?
• Can someone else move in to the property with me after the Tenancy Agreement is signed?
• Why do I have to wait 5 working days before I can move in if the property is available now?
• Can I collect keys before the move in date?
• Can my family visit me?
• Do the prices for the flats on your website include bills?
• What can I do if the inventory is incorrect?
• Where will I collect my keys?
• Will I need to be reference checked, even if I have just relocated to the UK?
• Will I need to be reference checked, even if I am paying upfront?
• How many sets of keys will I receive?
• Can I ask the landlord to remove some of the furniture or appliances currently at the property after I have moved in?
• I have moved into the property... how long should I wait for my inventory?